Keto Hoax and Shark Tank

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supplements, fraud, keto hoaxPLEASE NOTE…if you have been scammed or involved in a keto hoax, I’m sorry but there is nothing I can do to help get your money back. I wrote follow up posts with advice on what to do.

Read Warning: Don’t get scammed by a keto supplement and Dietary Supplements: The truth about the pills you’re popping. You will see experiences of people who would have benefited from knowing.

See end of this post for more information. And read this post if you are not familiar with the ketogenic diet or ‘keto’.  Thanks! -Neily


My mom sent a link the other day with the message: “Okay, my personal researcher. Ellie’s sister sent me this. Your thoughts?”

I’m glad I’m her ‘go-to’ person for all thing’s nutrition.

Years ago mom sent an email almost every week. An acquaintance would forward her something with the message, “I wonder if your daughter knows about this. She is studying nutrition, right?” or “Monet, if your daughter doesn’t know about this, she should.”

Sure, I was in grad school and learning but enjoyed investigating. Mom’s emails decreased over time because she got smart and did some researching on her own.

So, her recent inquiry caught me off guard.

Too good to be true

Looking at the link I saw how easy it was to not know…is this too good to be true or is there something here? The website in the link was appealing for several reasons. It touted an episode of one of my favorite shows, Shark Tank.

Copy on the website read, “…the first contestants in the show’s long duration to ever receive a standing ovation and offers of investment from all panel members.”

Mom and I are both fans and rarely miss an episode but she thought maybe she missed that one. I thought I did too because I definitely would have remembered. Plus, Mark Cuban, like me, is wise to supplements—the promises, the pills, the productsand knows placebo effects prevail. I can’t imagine he’d invest in something like that.

It’s a hoax

Newsflash. Mark Cuban did not invest. It’s a hoax.

Last July someone tweeted him, “Mark did the Sharks invest in a company that sells diet pills by the name of KETO? It’s being advertised so I just wanted to be aware.”

Mark replied: “This is a scam. If you see anything like this, please report them to the @FTC.”

fraud, scam, keto hoaxMark also tweeted, “We chase them but it’s like whack a mole.”

An ad or website deceptively mentions someone—like a celebrity doctor or TV show like Shark Tank, but trying to track the hoax down is impossible. You whack one down and another pops up.

A quick Google search makes it hard to fact check unless you dig a little. It’s interesting….the first few items in the Google search include titles like, “Is it a hoax…” and then in the content proclaim, “No it is not.” The articles in the Google search are click bait—they’re affiliates for the product or other keto-related product.

“I’ll just get my money back.”

I see how people get fooled. Check what’s on the website:

  • 100% money-back guarantee.
  • It’s a free product. You just pay shipping.
  • 100% clinically proven.
  • Limited time only! No prescription needed!
  • Due to increased demand for our offers with free bottles we have a limited supply. As of March 11, 2019, we currently have the product IN STOCK, and are ready to ship within 24 hours of purchase.

Read that and it’s easy to think, “What have I got to lose?” Right? “If it doesn’t work I’ll just get my money back.”  Hmmm, good luck. (Read my post that was a follow up to this one: WARNING: Don’t get scammed by a keto supplement.)

Over the years people have admitted to me falling for similar schemes. The product was free but the company had their credit card for shipping. Months later and hours of time wasted, one woman got her money back and another ended up canceling her credit card because the customer service number was disconnected.

I understand how my mom wondered—she received the email from someone she trusted. It’s how many hoaxes play out.

A grade of F

The Better Business Bureau opened a file last summer and the company got a grade of F. (I removed the product/company name below because there is no reason to give them more advertising.)

  • BBB has confirmed that the images appearing on (company) website were taken from a separate Shank Tank episode that does not mention (product). Internal research has been unable to locate any episodes of Shark Tank that featured (product).
  • It is unclear whether consumers will be charged a continual fee after purchasing products, also known as a “Negative Option”, since the terms included on the company’s website fail to disclose this. (Neily’s note: they do. Once they’ve got your credit card….)
  • Notably, the company has also advertised “UPDATE: Due to popular Social Media & TV demand our stores are struggling to keep supply in stock. As of Tuesday, 6/26/2018 we do have a limited supply IN STOCK and ready to ship within 24 hours.” (Neily note: the same message appears at the time of this post)
  • BBB has attempted to contact the business to seek substantiation for its advertised claims, yet the company provides no contact information on its website or social media. As such, BBB has determined that this website represents a high-risk type of business category, and consumers should be advised to take caution before ordering products.

In the BBB review, the product had a number of names and at least 11 website addresses. Not including the link from my mom. I appreciate my mom checking in with me to do the research.

As I told her, “Tell your friends…buyer beware. If it seems too good to be true, it is.”

If you’ve been duped by any product, I empathize, but I want to know. Please leave a comment or get in touch with me and share your story.

-Neily

Listen to this post!

PLEASE NOTE…if you have been scammed, I’m so sorry but there is nothing I can do to help get your money back. I wrote follow up posts with advice on what to do. Read Warning: Don’t get scammed by a keto supplement and Dietary Supplements: The truth about the pills you’re popping. You might need to cancel your credit card. 

What to do if you think you’ve been scammed:

  • Go to your bank (or call them) to make a report.
  • Contact the company immediately. Legitimate companies will (should!) have willing customer service reps.
  • Keep documentation of everything—numbers, names, time and date you call, etc.
  • Use a virtual or prepaid credit card. Several card issuers offer them, for example Citibank
  • File a complaint at the Federal Trade Commission here.
  • File a complaint at the Better Business Bureau.
  • Review your bank and credit card activity online regularly (don’t wait for monthly statements).
  • NEVER use a debit card for online purchases.
  • Follow up, follow up, follow up.

Photo credits: pixabay.com

Jennifer Neily, MS, RDN, LD, FAND
Registered Dietitian Nutritionist | Wellcoach® Certified Health Coach
https://NeilyonNutrition.com
@JenniferNeily Twitter | @NeilyonNutrition Instagram

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124 Comments

  1. Dana Steward

    Great Article!

    Reply
    • C Stafford

      Also a note: The helpful say very often that scams use incorrect english or have spelling errors. I noticed this Keto boost pill says “so big bottle”. Who talks like that?

      Reply
      • Neily

        How right you are!
        -Neily

        Reply
      • Paula Seymour

        I bought a bottle for $29.95 & they charged me $199 & $80 I’m so angry right now. I have emailed my bank and the company and all they said was it was a 1time charge and supposedly I ordered 5 bottles! What in the h***. This will be for ever to solve.

        Reply
        • Paula Seymour

          UPDATE: I just received my full refund of $280.00 from the supervisor of Ketobhbreal.com
          Customer care after several emails and sitting on hold for 30 min. I bought one bottle of $29.95 yesterday and today 1 day later I received a full refund. I fold them my bank has been notified and so has the BBB for their fraudulent company. Praise the Lord I got it back!!

          Reply
          • Neily

            Yay!!!! Thanks for the update Paula! I’m thrilled you were able to get your money back. I guess there is hope for humanity!
            Cheers!

          • NATALIE HUNTER

            i just tried emailing that email address and it is saying not recognized. The sent me like 6 bottles of nonsense when i only ordered two. ugh

          • Renee

            I wish I had read this before I ordered it. Same happened to me. It was supposed to be 29.95 and just saw that they withdrew $280 out of my account. I’m so angry and feel stupid for falling for it. Today is Sunday so nothing I can do today. I did send them email though demanding a full refund. I hope I’m as lucky as you and get a refund. I learned my lesson. I live on a small income which makes it all the worse. I can’t afford that.

          • Tammy Daoust

            OMG i am actually going through the exact same thing right now as Paula on the exact same date, charged me twice at 199 and 80 in USD but I am in canada so imagine that, I have been fighting with them ever since

          • Tammy Daoust

            Hi Paula, do you remember the supervisor’s name at Ketobhbreal.com, i get an error coming back for that address

        • Charles Cunningham

          Please send me address I was scammed as well and they won’t return my call,, so I may receive an a refund for the same amount as well

          Reply
    • Kathy

      December 30 2019. I was on my phone playing solitaire and they have adds come up in between games well this add intrigued me so I did a lot of research on this and couldn’t find any such info on a episode of shark tank. So I kept on checking as I’m telling myself this is too good to be true. Thank goodness I came across this information. I still wasn’t going to order if I didn’t see this website until I saw t episode on shark tank. So this saved me a lot of research. Thank you so much. After this now I don’t even want to
      Play those games it is really upsetting but we all know there are a lot of people out there will do anything for a fast buck. Good luck to everyone.

      Reply
      • Neily

        Glad you came across my blog post Kathy!
        Neily

        Reply
        • Tammy Daoust

          Hi Neily, can you help me, I am having the same issues as the others and have been scammed, same as all the others being charged for 199.00 and 80.00 in USD even worse as I am in canada, please let me know if you can help me

          Reply
          • Neily

            I would love to Tammy, but unfortunately I have no affiliation with any of these companies. I’m simply trying to provide people with reliable information BEFOREhand. I just updated this post with some info and resources for you to pursue. You can also see my post Warning…don’t get scammed
            Neily

    • Iris Hernan

      Hi I purchased the Keto BHB for $29.95 which is what I thought was the price. The next thing I know I’m being charged a $199 then $80 in 2 separate emails I tried to call and cancel one day and they told me it was shipped. My husband thought this sounded very odd since it was only less than 12 hours he looked up this blog and told me to call and do my homework and
      request my money back I called them again finally I got through and told them I wanted my money back they told me that it was already shipped and I told them that it was not shipped I did not even receive a tracking number as a shopper myself for online I always get a tracking number. I did tell them I was going to contact the Better Buisness Borough depending on the how the phone call went. Finally They did say they would refund me but that the product was still shipping I said ok and they said to send it back once it comes in but they will credit me back my money however that was April 29th on my bank statement it stated that they took out $199 the $80 which they charged me for 8 bottles of pills which is way beyond what I asked for. They did false advertisement be very careful I’m just glad I was able to get my money back because from what I hear and read some people are having a lot of trouble I feel bed for women like us where we need to use something like this to feel better and get healthy but it’s not fair that sites like this take advantage of people like us money is hard these days I got my refund on April 30th. However I am still contacting my bank to make sure. I also had screenshots and emails for proof even emails that I
      I sent them. I got the keto from an ad on Google

      Reply
      • Neily

        Iris – I’m glad you finally got your money back!
        Make sure to read my post with the suggestions (near the bottom). Warning: Don’t get scammed…
        Thanks for letting us know.
        Neily

        Reply
  2. Dominique Simmons

    I’d love to know about all of the advertised juice cleanses! For example, Juice from the RAW. Please thank you!

    Reply
    • Neily

      Thanks for your comment Dominique! We’ve talked about this in class a bit. Most juice cleanses are advertised as a way to detox. But do we need a detox? We don’t. If it makes you feel better, fine, do it. But there is really no need. I wrote about detox here and here is another resource. This info is from the National Institutes of Health and this from Science-Based Medicine and this from the New York Times.

      When researching something I always look for reputable sources. No reputable source says cleansing is necessary. Those sites saying you NEED to are…most likely selling a product. The BEST way to ‘detox’ is to eat a wholesome nutrient-rich mostly plant-based diet of veggies and fruits, lean protein, whole grains. If you choose juice cleanse products, they likely won’t hurt you but there is also no magic to them. -Neily

      Reply
  3. Julia Brown

    I got caught with this scam. Paid $100 for the free pills. After 2 weeks I noticed my left leg and left arm would tingle a lot. The tingle shortly thereafter became jerks and then became a really bad pain in my upper left arm.
    I stopped immediately the pain started.
    I hope the pills aren’t a fen-fen scam that damaged people’s hearts.
    Julia

    Reply
    • Neily

      Oh Julia! I’m so sorry…that breaks my heart when people get taken in by ‘snake oil salespeople.’ There are no quick and easy ways to health. (As much as people would like to believe…and those willing to sell to them.)

      Reply
  4. RICHARD E HETHCOX

    You nailed it! Naturally we want to believe since it sounds so easy to lose that weight without hard work but no such magic product exist. Discipline is hard but worth the real effort!!

    Reply
    • Neily

      Thanks so much for your comment! And weight loss is the EASY part…it is keeping it off that is the challenge!
      -Neily

      Reply
  5. Sharon Marie Findlay

    I am normally very wise about such ads. However, I researched online and found that one bottle averaged 21.85 so when I saw discount for $19.99 I ordered a bottle on Wednesday, June 19.2019 at 7pm daylight savings time from Nova Scotia, Canada. Then within seconds I got an email with my order number and a charge for $199.99. I used a virtual visa debit card . I called the number listed to cancel the order a mistake was made as I never ordered 6 bottles to be told that the order could not be cancelled as the order was already in packing and shipping. I asked to speak with someone from such department to be told I would be unable and I asked for the supervisor or,anger to be told unable. I immediately contacted my bank and within seconds $19.99 nor $199.99 was not withdrawn from my bank account but two transactions 1.)$2.69 2.)275.38 , withdrawn by burnlite.com85 for total of $278.07. My card was blocked and then my bank agent referred me to dispute and I have someone assisting me that I contact back on July 4,2019. Three emails to customer care ketopurediet.com have resulted in unable to cancel product shipped. The third email was from Joseph D stating order was researched to find it was shipped could not be cancelled and the rest of the letter was a formatted type letter. I placed a call again today and got Kim who could not nor would not give me a full mailing address only stating New York USA, and checked the order # denying the monies taken from my account but I had my documents stating such that were more than the one bottle, more than the email statement telling me that it would show burnlite.com85 on my bank statement and 6 bottles not 1 I ordered being sent. After persistence, she did tell me that I could return product to what would be the warehouse information on the parcel but I had to call a number once I got the parcel before I returned it so I could find put if I could get my refund. I have also contacted FTC. I researched prior and it is only today I am finding that KETO was not sponsored by Shark TV program and that Mark Cubin even posted it was a hoax. I could not find such Wednesday, June 19,2019. The parcel is to be shipped UPS. Of I get such it will not be opened but returned. It was just that someone in community did order a bottle and did not get scammed that I tried such on Wednesday, June 19,2019. So that person may have ordered something from a legit company. The customer care support team that either answer or email seem to have the same line and defend their company and product and use Norton Shipping. I am 69 year old female on low income and 278.07 was withdrawn from my account in a matter of seconds. I am normally the person who would tell you to be aware.

    Reply
    • Neily

      Sharon – thank you for this comment! This breaks my heart it happened to you – it proves my point so well. I wish you the best of luck in getting it resolved. It’s a good warning for others! -Neily

      Reply
      • Barbara Ferry

        What about the skinny pill? It’s a mix that reduces belly fat?! Said Shark Tank stands behind it??

        Reply
        • Neily

          That’s for asking Barbara – but no, sorry…another scam.
          (P.S. there are no magic skinny pills)
          -Neily

          Reply
          • Barbara Ferry

            How can people get away with this? Sad!

          • Neily

            So sad Barbara! Did you read my most recent post about the supplement industry? Read it here. It’s the way the 1994 law was written. I’ve dealt with this for years and it’s very frustrating.
            -Neily

      • Betty lock

        Something similar happened to me as well. I ordered two bottles and noticed a charge of 199 For 5 bottles on Cc and wrong address. I called them and corrected address. They could not change the order. The order never came. I called and emailed multiple times. They gave a scripted answer 5-7 days, unable to provide a tracking number, nor would they let me talk to a supervisor. Told me that I could not cancel the order but they could give me 45% discount and 7 bottles. This made me suspicious so I read the fine print in the terms. If you agree to accept free bottles you loose right to dispute credit card charge. When I advised him I would be contacting my financial institution and BBV they were quick to tell me that my bank would temporarily give me back the money but then would reverse it because it was a Legitimate charge. This would’ve been a correct statement if I Agreed to the extra bottles. One email even advised me to call my financial institution and lied to them telling them I had received my product. The trickery And dishonesty this company displayed is fraudulent which makes their product very suspect. They did not Respond to the financial institution or the BBB. I still have not received a package. So far I have my money back. Read the fine print! Betty.

        Reply
        • Neily

          Good luck Betty! On Sunday’s episode of Shark Tank the sharks made an announcement about the many scams on the internet.
          Don’t give up! Make sure you contact your credit card company.
          Neily

          Reply
    • Karen A Sullins

      Same here. Got scammed for the $199. Did you get your refund? I am sending mine back also. There is a address on the shipment however its saying “life nutra” is the company and the address is P.O. Box 30111-91 Salt Lake City, Utah 84130. There are HUNDREDS of this PO Box 30111 and they all contain a dash (-) and a different 2 digits. Ridiculous that this happens and the BBB cant shut them down.

      Reply
      • Neily

        Thank you for sharing your story Karen. It pains me to hear how people are getting scammed…I hope to continue to bring more light to something that bothers me so much. I wish you the best in getting this resolved and at least hopefully warning others to be cautious. -Neily

        Reply
    • Will

      Same same. Luckily I paid by CC with fabulous internet purchase protection. Right after I read Neily’s article, I called the sellers to have my charges removed. They wanted return me to repay shipping. I stuck to my guns and said that I refused to pay return shipping for false advertised products; they could come here and pick up or send me a return shipping label. Then I said I would dispute it through my CC and report them to BBB. After a long silent wait. They said that I owuld be refunded in full within 5 days – will see about that. Thanks Neily! 🙂 x

      Reply
      • Neily

        LOVE LOVE LOVE this – thanks for info Will! And for you sticking to your guns and refusing to pay. Fingers crossed on getting your money back. High five to you!
        -Neily

        Reply
  6. Missy Rorrer

    How do I cancel this?

    Reply
    • Neily

      Hi Missy-
      I’m trying to clarify your question. Are you saying you ordered the product (keto supplement) and want to know how to cancel your order? I don’t have an answer for you unfortunately. I have nothing to do with the product – I wrote the post because I know a lot about the supplement industry and know how unscrupulous it can sometimes be. I was bringing awareness. You could read some other recent comments from readers and their very unfortunate experiences.
      -Neily

      Reply
    • Barbara Ferry

      I sent mine back then the next time I was charged, called my bank and they took cate if it.

      Reply
      • Neily

        Glad you got your bank to take care of it…hopefully with not as much difficulty as others. 🙁
        -Neily

        Reply
  7. David Quinton

    i have been ripof to by shark tank recommendation of keto pill i thought i ordered the 1 bottle and then got a bill for $283-00 and have not seen any thing of the good

    Reply
    • Neily

      I am so sorry to hear David But Shark Tank had nothing to do with it…they were/have been exploited by unscrupulous marketers. Thanks for your comment
      Neily

      Reply
      • Marlene dillard

        I almost ordered the free bottle of keto. But started reading about it being a hoax thank you for saving me alot of headache

        Reply
        • Neily

          Glad you found this info Marlene! And yes…you saved yourself some Tylenol 🙂
          Neily

          Reply
      • Theadwell Johnson

        I can verify this l didn’t get anything but some phony pills that didn’t work and there is a no refund policy. All l got was a big SCAM

        Reply
        • Neily

          Sorry you were scammed…if it is any comfort…you are not the only one!
          Neily

          Reply
  8. Jeff jenkins

    I almost ordered the free bottle just pay the shipping ,but I did some research on the web and found out all these people getting scammed thank God I didn’t buy into it

    Reply
    • Neily

      Jeff – I’m so glad you did your research first!
      Neily

      Reply
  9. Ava

    Eliz keto on FB advertising 1 bottle get a extra sent emails cancelling 199.00 they want. Said 24.99 Number to call no good. Bank can’t help debit card . Cancel card they said. Still will have fees. What to do I’m so upset

    Reply
    • Neily

      I’m so sorry Ava – unfortunately there is nothing I can do personally. My post was made to make people aware of the problem…and hope to prevent from happening. Your comment like others will serve as a reminder for people to beware.
      Neily

      Reply
    • Retha Alexander

      I order this product two hours ago and then saw this article. Being an intelligent person, you would think I would research first, but I didn’t. The ad was buy two get one free. Well they charged me for all three of them. I am presently on the phone with the company and have cancelled my order. He said he needed to check to see if it was shipped and I said, no, it hasn’t because I just ordered it two hours ago. He did cancel the order after trying to talk me into trying the product but I said no, you charged me more than was supposed to, and I’ve read that it’s happened a lot, so I’m not going to be scammed. I just saw an email that came through canceling the order. He said it would take 7-10 working days for the money to be back on my card. I told him with today’s computer system, it better not take that long. Then he said they always say 7-10 days as a safe guard although it usually takes less. Pray they actually refund my money. ??
      Thank you for this article and hopefully saving me the money.

      Reply
      • Neily

        Don’t beat yourself up Retha! You and many others made the mistake of ordering. Hopefully you paid with a credit card…contact them – they should refund and investigate. Credit card issuers need to know about these situations. Best to you! And keep us posted. -Neily

        Reply
  10. Julian Rouse

    Has anyone gotten thier money back

    Reply
    • Neily

      I’m trying to follow up with some people to see Julian…but it does not look promising! -Neily

      Reply
      • Neily

        UPDATE: I have heard from some people that they’ve gotten money back…after countless emails and phone calls though. Be diligent!
        -Neily

        Reply
  11. Brett G.

    As someone who regularly watches Shark Tank, I can’t believe I haven’t heard about this yet. Nevertheless, I’m still not really surprised that this kind of thing is going on, more just surprised that you don’t actually see more similar cases of people using shows like Shark Tank to advertise their products without actually ever having been on them.

    Personally, I wonder if there’s any way for other shows to monitor for situations like that without the actual stars of the show having to respond about the hoax.

    Reply
    • Neily

      Hi Brett – you didn’t hear about it because it never happened. Shark Tank never endorsed. As Mark Cuban said… no matter how much they try to monitor it’s like playing ‘whack a mole!’ 🙂
      Neily

      Reply
    • Kay Melton

      Brett, the advertisement I saw not only said that Shark Tank endorsed this product but also used pictures of Melissa McCarthy, Drew Cary, and a couple of other major stars who have had weight problems, supposedly took this product, and lost tons of weight !! I would think that these stars could sue the crap out of these companies for using their pictures without permission, and possibly libel. Couldn’t the spokespersons for Shark Tank do the same?? ALSO, wasn’t this product presented on the Dr. Oz show? If so, that would certainly be an a front on Dr. Oz and his credibility.

      Reply
  12. Lorraine West

    Lorraine W.
    So glad I found this info…I was about to order! Had a feeling and started checking. Thank God I found this Neily Thank You !

    Reply
    • Neily

      Yay! So glad you found this before you lost some money! Thanks Lorraine 🙂
      Neily

      Reply
  13. Kristy

    So I just found out that the Keto pills on shark tank didn’t even happen !! Wow I can’t believe this I just ordered some as well ! Is their any Keto pills that actually work that you know of?

    Reply
      • Starr Lucas

        Sorry but I will argue with you about no keto supplements that help. I used a exogenous Ketone supplement and lost 120 lbs. I was under a doctors care and did do the keto diet but the exogenous ketones made it much easier because it helped with craving, energy and a few other things. The company that produces it has several doctors behind it and a lot of different experts. They have been around for almost 6 years now. They are legit and help their customers get healthy with Keto. They started out as a small company but have grown to be a great Exogenous Keto Supplement Company. You can not do this with out changing to a more Keto Lifestyle. You are right there is no magic pill or powder. If you put in too many carbs which turn into sugar which turns in calories, you will not lose weight. . There are so many scams But saying Exogenous Ketones does not work IMO is incorrect.

        Reply
        • Robbey Kiziah

          I was just reading comments.I seen that you used a keto diet pill to lose weight and it worked.I would love to know the name of it.I am needing to lose about 30lbs.I almost bought one of these shark tank scams.I just want to lose a little weight to gain my confidence back.Thank you for your time

          Reply
          • Neily

            Robbey – There is no magic to keto pills or ANY weight loss supplement. As boring as it sounds, for SUCCESSFUL long term weight loss, no magic pill, potion, or program will do it. I offer a 30-min complimentary session and we can discuss. You can read about here or just schedule here.
            Neily

    • Susan Leonis

      Hi, this is Susan. I bought 2 orders of 3 bottles and 2 free. It’s nuts. How do I reach them. Any help is appreciated.

      Reply
      • Neily

        I’m sorry Susan! I do not have any inside connection to marketers (there are many!) Contact the place you got it from and be persistent. Read all the other messages people have left as well as this follow up.
        Good luck!
        Neily

        Reply
  14. Victoria Walker

    I also saw the ad for a “free” bottle. But since it takes about 2 minutes to do a search (and find information like you have provided, THANK YOU,) I checked first. People need to stick to the old addag of not getting something for nothing. My mother, age 75, was recently taken for over $200 for a scooter. The kind for elderly, not kids. I asked her how many “real” scooters sold for $200. She said that’s why she ordered it, such a great deal. SMH, I’ve told her more yes than I can count, ask me if it seems too good. But she gets excited. She’d have a nice little nest egg instead of month to month with a negative balance if she hadn’t been surfing the web and found her “wonderful deals”. It’s frustrating.

    Reply
    • Neily

      Thanks for your comment Victoria! Fortunately I think my mom has learned from me…and knows enough to do some surfing. Glad you found my post and thanks for letting me know!
      Neily

      Reply
  15. Paige Barlow

    I always look at Amazon when I see a product like this and read the one and two star reviews. This one scared me with all the side effects people were having. So I did not buy. Amazon usually has the same product that these scammers are trying to sell… there were so many 5 stars, I thought hard about buying, but the side effects are not worth it.

    Reply
    • Neily

      I always read the one and two star reviews of products as well Paige! Beware of ANY supplement you purchase….watch for my upcoming post about the dietary supplement industry.
      -Neily

      Reply
  16. Katt Lewis

    Got us last night before we researched it. Still going to give it a try, paid for 3 and supposed to get some free but when ordering they didn’t show the final price which seems to be around $190 something not the $150 I thought 3 bottles were.

    Reply
    • Neily

      Oh bummer Katt! Watch your credit card closely…make sure you don’t continue to get charged. Sorry that happened 🙁
      Neily

      Reply
    • Alex

      Katt try spending hundreds of dollars on a personal trainer instead of fake magic pills to make you lose weight with 0 work.

      You must be dense. YOU CANT LOSE WEIGHT UNLESS YOU DIET AND OR EXERCISE!!!

      Reply
  17. Kim Asaro

    I too just received a pop-up on my iPad and almost ordered the Keto pills because of the Shark Tank endorsement. Fortunately I researched for about five minutes which eventually brought me to Neily on Nutrition. I can’t thank you enough for exposing this scam and saving me from my foolish self; I knew better. Research, research, research before you buy anything that is a pop-up or an endorsement on google, safari, Facebook, Instagram, and etc.
    Thank you again Neily ?

    Reply
    • Neily

      Yay! I’m so glad you researched before buying Kim…a message just before yours unfortunately did not. I hate when that happens. Spread the good word and help other unsuspecting peeps! Be well-
      Neily

      Reply
  18. Karen A Humphrey- Sullins

    does anyone have a god phone number for these people?

    Reply
    • Neily

      Karen – there are a multitude of companies selling the products…if you can’t find a number for the company, that’s a big red flag!
      -Neily

      Reply
  19. Tony Gee

    But you can even find Keto supplements in Walgreens, are they supporting the scam?

    Reply
    • Neily

      Hey Tony-
      I don’t know for sure but I would speculate that no, Walgreens does not support it. (It’s not to say the supplements they sell do any good though…just sayin’) 🙂
      Neily

      Reply
  20. Charles Johnson

    I just received an email stating that Gwen Stefani has worked with the official suppliers of SF180 Keto to temporarily provide free 1 month samples. Attempted to order using my phone but the site wouldn’t pull up. Did my research and found your site. Thanks for the great reviews and so sorry for those who have been hurt by this SCAM!!!

    Reply
    • Neily

      I’m so glad you found my blog post before you ordered Charles! -Neily

      Reply
  21. Raymond Ellis

    Neil. I ordered the free sample of He to boost. Something isn’t right. Tried to make me pay for 5 and not a free sample. Got 5 and they charged me for2. I got had. My bottle is only 800 mg. of BHB. It’s a pill I take 2 a night. Still waiting for weight loss. Got more energy and that’s it. Think I was Had? What do u think
    Sincerely Raymond

    Reply
  22. Rhonda

    I just got scammed. I ordered the free bottle and received 5 and was charged almost $200! Fortunately I paid with Credit Card so hoping to have it cleared quickly. I’m working with my bank now and have “supposedly” been in contact with the company. They want me to call them to find out where to return the bottles.
    I tried two doses and became very nauseated and dizzy. I’m such an idiot. I saw so much advertising on Facebook for it being a big deal with Shark Tank that I fell for it.

    Reply
  23. Michele

    I fell for it too. When I called to cancel, they said I could have two more weeks in the trial. I agreed. Called ten days later and they said fine that they would charge me. $19.99 restock fee for the two bottles or I could pay $9.95 each to kee the two bottles. So I took that option and have not been charged any more….yet. I hope that stays true! But, even with an advanced degree, and tell myself I’m intelligent, I fell
    Hook, line and sinker!
    But today I saw this new ad with the seeming Shark Tank endorsement and ran across all the scam info. So, my guess is that it is the same group that I bought into in August.
    Such baloney that this can happen without proper safeguards!

    Reply
    • Neily

      Michele – don’t be so down on yourself! Many people fall for these unscrupulous sales methods…you are not alone! Best you can do is warn others of this type of tactic. Feel free to share my post.
      Thanks for your comment-
      Neily

      Reply
  24. Katie

    Thank you so much for your information. I always check out the legitimacy of any claim and I saw this and was interested in purchasing it. It had almost 5 starts on Amazon. But, thanks to your article and information I confirmed it’s a hoax. I knew it must be but still wanted to believe it was real . . . so glad I checked this out. Thank you, Neily!

    Reply
    • Neily

      You are so smart!!! Good for you for checking whether or not you should buy. High five!
      Thanks for letting me know you found my post helpful.
      Neily

      Reply
      • Brad

        Call 1-833-444-2907 to cancel subscriptions. This is their Customer Care center.

        Reply
  25. Lorraine

    Ordered keto and received it. Decided to return it because changed my mind. They cave me a return address with an RMA number which I included in the parcel with my ID number and was told that I would get a full refund when they got the parcel. I was charged $260.00. They received the parcel as per the tracking number that I received from Canada Post on September 13th 2019. I have not received my refund yet and their excuse is their fulfillment dept are so busy that they have not had time to check the parcel yet. Do you think that I have been scammed or are they legit. Is there anything I can do about this. Please let me know. Thank you for your time and consideration.

    Reply
    • Neily

      Hello Lorraine- Since there seem to be many sellers of the product(s) I don’t know. Not sure if you read these follow up posts I made here and here but they might help. Best advice is to contact your credit card company immediately to dispute the charge and you might want to cancel the card too. You have the proof they received the product. Also just keep on them – bug them, bug them, bug them…threaten you will report them to the BBB complaintsboard.com and FTC.
      So sorry for your frustration and good luck!
      -Neily

      Reply
  26. Beth

    I read alot of the stories from all who have written & then scrolled thru the rest. I thank you Neily for caring about all of us who have gotten scammed. Whether we have lost money, going thru the continuous hassle of trying to get our monies back or just alerting us of the obvious. Just knowing that we were duped is painful.. While my question is different from most, I think it should be asked & shared to others. I’ve had some of the side effects that I now believe could be harmful: like tightening of my muscles, feeling a continuos pain in my legs, butt & sometimes arms & hands. Can there be a detriment done to our bodies & or health problems that may not disappear in time ?? I have stopped taking the pills after realizing more pain in joints is worse than eliminating what I feel has been fat & toxins in order to loose wieght.. Thank you all for showing me my foolish ways of thinking & making me stop the pills. Also I’ve learned to stop buying into continuos scam (s) of losing money & having much heart ache during the process!! The questions dont stop…. I will follow up with my Drs .

    Reply
    • Neily

      You are so very welcome! Thanks for your comment Beth 🙂
      Neily

      Reply
    • Neily

      Always glad to help Beth! -Neily

      Reply
  27. Daniel

    One thing I found false is it said all the Shark Tank judging panelists invested millions each in it, which the way the show is set up that would never happen; the investors compete if they’re interested. It adds this has never happened before, which instantly hit me as over-hyping. I never purchased it and I’m glad to see your article detailing how the Shark Tank association is false.

    Reply
    • Neily

      Thanks for your comment Daniel! I know too that is not how Shark Tank works but I think people falling for the info are not aware and unfortunately not doing their research.
      Neily

      Reply
  28. Penny Hart

    Unfortunately we bought and now know its a complete scam. When you google the product nothing comes up as a scam – how can we change that?

    Reply
    • Penny Hart

      They just sent me a ticket number for a return – so i’m hoping in 24 hours they’ll respond. I expect to pay $10 per bottle restocking, but that is n their website.Lets see what happens.

      Reply
      • Neily

        Good luck! Write back to let me know what happened.
        Neily

        Reply
        • Penny

          They sent me a return number and I returned it today. I will let you know if the credit shows up on my card.

          Reply
          • Neily

            Yes – keep my posted!
            Neily

    • Neily

      Penny – did you read my follow up posts? Here and here. Contact the FTC and the BBB.
      Neily

      Reply
  29. Francisco Arias

    I’m glad I read your blog post. I was going to buy some keto pills but this made realize it’s not a good idea to buy everything that they advertise is good for you.

    Reply
    • Neily

      Glad you read my post before investing in something worthless!
      Neily

      Reply
  30. KArina

    When I read this post, my heart sank. I have been fooled by many diet scams and the keto ones are a recent part of it. I too had to a difficult time canceling. I had to stay on the phone forever and the people that handle customer service had some strong, pushy sales skills. After the first dramatic incident, I made sure to find out the ingredient first then I would look for it on ebay (for way cheaper) and try it out. It was always a disappointment though and now I regret all the weird things I was willing to put in my body to lose weight. I hate that I still fall for these things!!

    Reply
  31. Timothy Hawkins

    I have been scammed and how do i get my money back for Keto pills and powder? What is the phone number and or email address? I have spent around $400 for this stuff and not happy with the product. Sincerely yours,

    Reply
    • Neily

      Tim – I would contact whomever you ordered from. Did you read my follow up posts? Here and here. Contact the FTC and the BBB.

      I’m so sorry that happened to you.
      Neily

      Reply
  32. John

    I purchased some Keto from a Facebook post. The first bottle was free, or it cost $4.95, I don’t remember if it was for the pills or the shipping. A couple of weeks later I received another bottle of the pills. Then I found that $93.51 was charged to my credit card for the next month’s bottle and shortly after that another $93.51 for the following month. For some reason I received an email stating that my “subscription” had been cancelled and I would receive no more pills (this was before they made the first charge of $93.51 to my card). I called the company which carries the name of Fit Body Diet and told them I had received an email cancelling my subscription from them. They said they had no record of such an email and said my only recourse was that they could refund 1/2 of each of the month’s charges to me. I told them I was an attorney (which I am) and that I wanted to speak to a supervisor. I told the supervisor that we could either do this the easy way or the hard way. A 1/2 refund was unacceptable and they could either refund 100% of the charges or I would file a suit and their costs would be much more by the time it was over. They said they would refund 100% of the charges which they did the next day. It sounds like I was lucky.

    Reply
    • Neily

      It pays to be an attorney! Good for you John – seemed like it was a wee easier for you than others. Appreciate your comment!
      Neily

      Reply
  33. Laura

    I saw an ad for the pills on Facebook and decided to Google it to see what came up.
    Imagine my surprise when two different Keto Supplements both had the same people giving testimonials about how great the products are!

    Reply
    • Neily

      Crazy isn’t it? Thanks for your comment Laura!
      Neily
      If you watched this weeks episode of Shark Tank you would have seen the sharks make an announcement about scams on the internet!

      Reply
  34. Heather

    Was gonna try it. Anything to get rid of 20 ugly useless pounds! Found this article….after aaallllll the ads! Thank you for breaking it down for us! Curious….besides it not working, would there be issues with using a prepaid c.c. with JUST the shipping and handling amount? They couldn’t charge extra then. Or is that too simple?

    Reply
    • Neily

      Using a prepaid card is a good idea BUT…don’t even waste the money on s&h…spend it on something you deserve. Schedule a complimentary session with me and we can chat about what you can do… bit.ly/meetwithneily 🙂
      Neily

      Reply
  35. Paul Downing

    Ordered the Keto diet pills from an ad on Facebook in September 2019. I paid my Matercard. Hadn’t seen this forum wish I had. The first order did not arrive by the due date. The company then said they would re ship the order and gave me a tracking number offered by the DHL company. I tracked the supposedly consignment until it arrived at Curitiba Brasil, then was informed there would be no more tracking information. it is now Christmas Day 2019 and still no delivery has been made. Sent numerous emails, the latest demanding return payment for non delivery, or I start litigation against Keto. I am told by the customer care that I have to wait for the consignment to be returned to them before they can refund my money. The main problem I have is that if they never sent the order in the first place, there will not be any consignment being returned. so how do I prove they sent the order in the first place. THEY GOT ME HOOK LINE AND SINKER,

    Reply
  36. Beccy Heenan

    I ordered the buy 3 get 2 free. I have to say it has worked for me. I am doing Keto ‘diet’, as far as watching carbs (limiting it to 20) but haven’t got to the exercise yet. My husband and I both took them. Since Oct, 2019, I have lost 60 lbs with only 30 more to go. We go out to eat occasionally. I have since bought the buy 5 get 3 free. Seems to work for me and I have not had any side affects. Just my perspective on this. I’m sorry that there are scams out there and people get “hooked”. My mom has been scammed too. (Not by this product).
    Thank you
    Beccy

    Reply
    • Neily

      Thanks for your comment Beccy! It just goes to show there is no ONE perfect way – finding what works … and what you can see yourself doing long term is key.
      Neily

      Reply
      • Linda

        Thank you Nelly for your upfront wisdom that you have shared. With the world crisis going on and being confined to the house I have gained some weight and was looking for a quick fix knowing that is not any that at all. But because our minds are running a hundred miles per minute now a days it’s very easily too be scammed thank god I researched things myself because the website just simply ask for your name, address and email next thing credit card information at that moment I became very suspicious and started researching and came across your page. Thank you!!! For your time and wisdom I pray that your hard work goes viral with valuable information so that in these hard times people won’t be scammed. One true fact that we must all do is put the time in to eat right and workout.

        Reply
        • Neily

          Hello Linda and thanks for your message! I’m pleased you became suspicious and did some investigating….very smart. Please know there are NO quick fixes…which have lasting success. If you’d like to jump on a call with me to discuss, please schedule a complimentary session at bit.ly/meetwithneily.
          Be well and stay safe!
          Neily

          Reply
          • Jessica shell

            Any have return address

          • Neily

            ? Jessica I have nothing to do with the product. My post was simply to make people aware of the issue.

  37. MERCHANDA JOHNSON

    So I ordered the but 3 get 2 free bit it says cod I didn’t put my credit card info in bit when I looked on a website that shows me what packages are being shipped it’s shows my package is awaiting shipment from this fake so called website

    Reply

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